Patient Billing & Statement Services
Professional patient statement generation, balance follow-up, and payment plan management β maximizing patient collections while maintaining positive patient relationships.
Collect More While Keeping Patients Happy
Patient responsibility now accounts for 30%+ of practice revenue. Our patient billing service ensures clear, professional statements are delivered promptly, payment plans are offered proactively, and collection follow-ups are handled with compassion and compliance.
- Branded patient statement generation and delivery
- Electronic and paper statement options
- Automated balance reminder sequences
- Payment plan setup and monitoring
- Patient payment portal integration
- Compassionate collections follow-up
- Bad debt identification and write-off management
Our Patient Billing Process
Insurance EOB Processing
Once payer adjudication is complete, we calculate the exact patient responsibility amount.
Statement Generation
Clear, professional statements with itemized charges, insurance payments, and balance due.
Delivery & Follow-Up
Statements delivered via mail, email, or patient portal with automated reminder sequences.
Payment Plan Options
Flexible payment arrangements offered to patients who need them β reducing bad debt.
Collections Escalation
Graduated escalation process for aged balances, always maintaining FDCPA compliance.
Maximize Your Patient Collections
Stop losing revenue to patient non-payment. Our team collects an average of 94% of patient balances within 60 days.